The Mad Men method of curing entitlement in the workplace

The most recent episode of Mad Men which aired in the USA this week was what I called “…a perfect example of dramatic dialogue for two amazing characters“.

While the entire episode is in effect a dialogue between them, one of the key moments happens when Peggy Olson and Don Draper get stuck into each other verbally over unfilled expectations and a simmering sense of entitlement. Continue reading